Tyler Technologies, Inc. (NYSE: TYL) announced two notable additions to its corporate executive leadership structure with the introduction of a chief artificial intelligence officer and chief transactions officer. The new roles support the evolving needs of Tyler’s public sector clients and allow Tyler to sharpen its focus on both AI and transactions.
“The newly created roles of chief artificial intelligence officer and chief transactions officer underscore our commitment to advancing two key growth areas for Tyler – AI and payments,” said Lynn Moore, Tyler’s president and CEO. “I am confident that these leaders will help our teams focus on continuous innovation and collaboration to best serve Tyler’s clients and team members.”
Franklin Williams has been elevated to the newly created role of Chief Artificial Intelligence Officer (CAIO). Since joining Tyler in 2018 as part of Tyler’s acquisition of Socrata, Williams has served as division president and, most recently, as Deputy Chief Technology Officer. In this expanded role, he will lead a newly formed AI organization dedicated to helping Tyler and our clients realize the full value of AI. This includes how Tyler continues to bring AI capabilities into its products, operations, and internal workflows in a thoughtful, responsible way. The team will continue to establish shared AI platforms and standards, support go-to-market efforts across business units and help the company adopt AI where it can create real value for clients and team members.
In addition to the new role of CAIO, Tyler has also promoted Ryan O’Connor from Senior Vice President of payment strategy and operations to Chief Transactions Officer. Since joining Tyler in 2025, O’Connor has brought deep expertise and steady leadership to one of the most complex and fast-growing areas of Tyler’s business. O’Connor brings more than 30 years of experience in the payments and SaaS markets, with executive leadership roles at some of the top payment processors, banks, and fintech companies in the U.S. In this elevated role, he will continue to advise the executive leadership team on transactions growth and oversee Tyler’s vendor partnerships while leading the company’s payments and holistic transactions strategy.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of technology solutions purpose-built exclusively for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions strengthen the core operations of government and help agencies turn insight into action for their communities. With nearly 47,000 successful installations across 15,000 locations, Tyler serves clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.
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